Refund & Privacy Policy

Tiara Bella USA
Last Updated: August 3, 2025

Who We Are

Tiara Bella USA is a small business based in Mesa, Arizona, owned and operated by Carol and Rich Camargo. We sell hand-crafted wax candle wickles, soy wax melts, natural soaps, and bath bombs.

Business Name: Tiara Bella USA
Mailing Address: 9421 E Main St, Lot B16, Mesa, AZ 85207
Email: [email protected]
Phone: 714-331-7619

Refund Policy

Returns, Refunds & Disputes

Due to the nature of personal care and scented products, all sales are final. However, if a product arrives damaged or defective, please contact us within 7 days of delivery at [email protected] with a description and photo of the issue. We will evaluate the situation and may offer a replacement or store credit at our discretion.

Chargebacks and payment disputes will be contested. We are committed to resolving issues promptly and respectfully. Please contact us first to resolve any concerns.

Privacy Policy

At Tiara Bella USA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or contact us for support.

1. What Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: Name, email address, phone number, and mailing address.

Order Details: Products purchased, order history, and shipping details.

Payment Information: We do not store credit card information. All transactions are securely processed through third-party payment providers (e.g., PayPal, Square, etc.).

Website Usage: Non-personal information such as IP address, browser type, and device information may be collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you about your purchases or customer service needs.

Send occasional promotional emails or updates (if you opt in).

Improve our website and product offerings.

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal data, including encrypted payment processing and secure storage of customer information. However, no system is 100% secure, and you use our services at your own risk.

4. Sharing of Information

We may share your information with trusted service providers (e.g., payment processors, shipping services) only as necessary to complete transactions or provide customer service. These providers are required to protect your data and may not use it for any other purpose.

5. Your Rights

You have the right to:

Access the personal data we hold about you.

Request corrections or updates to your information.

Request that we delete your personal data (subject to any legal or transactional requirements).

Opt out of marketing communications at any time.

To exercise any of these rights, please email us at [email protected].

6. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve your browsing experience and gather anonymous usage statistics. You can disable cookies in your browser settings if you prefer.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that a child has provided us with personal information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the “Last Updated” date above. Continued use of our website or services constitutes your acceptance of any changes.

Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 [email protected]
📞 714-331-7619